Frequently Asked Questions
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You must be at least 14 years old to be eligible to participate in our trips. Usually, our trips don’t have a maximum age limit, but you have to be in a good health condition.
Are the tours suitable for disabled people?
The tours are not adequate for wheelchair users or for people with serious walking difficulties. -
After your payment is completed and your booking is confirmed, if you cancel your booking at least 48 hours prior to the tour departure, you will get a 100% refund. if you cancel your booking less than 48 hours before the departure, the amount is non-refundable.
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Insurance for accidents
Transportation with air-conditioned minibus
Professional photographer as a guide -
Insurance for robbery or braking of the equipment
Meals, snacks and drinks
Entrance fees -
Each trip is carried in small groups which is perfect to get individual attention from the. You can expect maximum 6 people in your group although the average size is four.
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We offer a free pickup from certain areas in Lanzarote.
When you book your tour on the section “Where are you staying?” you have to select one of the options: I am staying in Costa Teguise, Arrecife, Puerto del Carmen or Puerto Calero or I am staying outside of the above mentioned areas. Please, choose the closest one. In any case member of our team will contact you couple of days before your tour on email or by phone to specify the meeting point and time.
Please include your hotel details at the time of booking.
We can pick you up and drop you off whenever your hotel or apartment is located in Costa Teguise, Arrecife, Playa Honda, Puerto del Carmen or Puerto Calero.
If you are accommodated outside the mention areas, for ex. in Playa Blanca, due to the remoteness of these places, it is not possible for us to pick you up from there. You have to arrange your transport to the meeting point which we will specify for you. A member of our team will contact you to decide where will be the most comfortable place for you to pick you up from – normally it´s a meeting point easy to find, on one of the bus stops in Arrecife or in a parking lot where you can leave your car. -
You can contact us on [email protected] or by phone +34 620318500. As well you can send us a message on our Facebook page Photo Safari Lanzarote / Foto Safari Lanzarote. We will be happy to help! Unfortunately, it´s not possible to send us on WhatsApp message.
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When you book your private tour, the price is for the entire group, which could be of maximum 8 people minimum one. It doesn´t change according to the size of the group. The price is for minimum 4-hour tour.
For any reservation or special request do not hesitate to contact us at: [email protected] -
We will wait for you at the meeting point max 10 min. If you are more than 10 minutes late, we assume that you cannot participate and the tour starts without you. You don´t have option to change the date or to be refunded.